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NOLI PRIVACY POLICY

Effective Date: 4th July2026

Company: OMOTAYO Ltd (Trading as Noli)  (“we”, “us”)


BACKGROUND

At OMOTAYO Ltd (“we”, “us”), we are committed to protecting your personal information and being transparent about how we collect, use and share it. We want you to feel confident when you interact with us — whether you’re ordering a bowl, browsing our website, or getting in touch.

While we take appropriate steps to keep your information secure, no website or digital service can be completely risk‑free.

OMOTAYO Ltd trading as Noli, provides fresh, ready‑to‑eat food and related services (“Service”).

This Privacy Policy explains how we use any personal information we collect through our website or digital platforms (“Website”), or any information you provide to us in person, by email, phone, text message or other communication methods.

For more information about your rights, you can visit the Information Commissioner’s Office (“ICO”) at https://ico.org.uk/.

 

KEY TERMS

Data Controller — the organisation responsible for deciding how and why your personal data is processed.

Personal Data — information that identifies you, directly or indirectly.

Processing — any action involving your personal data (collecting, storing, using, sharing, etc.).

Communication Methods — email, telephone, SMS, website notices or any other method we use to contact you.

Third‑Party Websites — websites operated by organisations other than Noli.

 

DATA CONTROLLER

OMOTAYO Ltd is the Data Controller for your personal data.

We operate in the United Kingdom.

Company registration number: 06128727

Registered office: 124 City Road, London, England, EC1V 2NX

If you have questions about how we use your personal data, you can contact us at:

info@eatnoli.co.uk

 

LEGAL BASIS FOR PROCESSING

We process your personal data on the following bases:

  • Legitimate interests — including our commercial interest in providing and improving our Service.
  • Consent — where you have given us permission (e.g., marketing).
  • Contractual necessity — where processing is required to provide our Service or take steps at your request.

 

INFORMATION WE COLLECT

When you visit our Website, we automatically collect certain information, including:

  • IP address
  • Device information
  • Browser type
  • Cookies and similar technologies
  • Pages visited and usage patterns
  • Location data (if enabled on your device)

For more detail, please see our Cookies Policy.

We may also collect personal data you provide directly, including:

When you register or place an order

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Billing address
  • Date of birth (if provided)

When you make a payment

  • Cardholder name
  • Card details
  • Billing information
    (Payments are processed securely through our payment provider; we do not store full card details.)

 

HOW WE USE YOUR PERSONAL DATA

We may use your personal data to:

  • Provide access to our Website and Service
  • Process and deliver your orders
  • Contact you (where you have consented)
  • Respond to enquiries or issues
  • Improve our Website and Service
  • Produce anonymised insights that do not identify you
  • Maintain security and prevent fraud

 

SHARING YOUR DATA

We may share your personal data with:

  • Service providers who support our Website, payments, analytics, marketing or operations
  • Subsidiaries (if applicable), under the same privacy terms
  • Regulators or law enforcement, where required by law
  • Professional advisers, such as auditors or legal counsel
  • Potential buyers, in the event of a sale or restructuring of the business

Third parties only receive the data necessary to perform their services and are bound by confidentiality obligations.

 

DATA RETENTION

We keep your personal data only for as long as necessary to provide our Service and meet legal obligations.

Typically, this is up to 3 months from the point of collection, unless a longer retention period is required by law.

 

CROSS‑BORDER TRANSFERS

We do not transfer your personal data outside the UK or European Economic Area (“EEA”).

If this changes, we will update this Privacy Policy and ensure appropriate safeguards are in place.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect improvements to our Service or changes in the law.

The latest version will always be available on our Website.

Your continued use of our Website or Service means you accept any updated terms.

 

THIRD‑PARTY ADVERTISERS

We do not share your personal data with third‑party advertisers or ad networks.

 

MARKETING

We only send marketing communications if you have opted in.

You can change your preferences at any time by emailing:

info@eatnoli.co.uk

 

SECURITY

We use appropriate technical and organisational measures — such as HTTPS and regular system monitoring — to protect your data.

However, no system is completely secure, and we cannot guarantee absolute protection.

 

YOUR RIGHTS

You have the right to:

Access your data

You can request a copy of the personal data we hold about you.

Withdraw consent

If you have given consent (e.g., for marketing), you can withdraw it at any time by contacting:

info@eatnoli.co.uk

We may ask for proof of identity to process your request.

Make a complaint

If you are unhappy with how we handle your data, you can contact the ICO:

https://ico.org.uk/